FAQs

Below you'll find some of the questions we hear most often; click on each to see its answer. Wondering about something and don't see it here? Please shoot us an email at sales@zeitbyte.com and we'll get right back to you. (You can also call us anytime at 212.989.4808.)
 

Video Conversions & Transfers

I have a bunch of VHS tapes that I’d like to transfer to DVD or directly to my computer. Can you help with that?

We definitely can! Our skilled in-house technicians can convert or transfer most types of physical media to DVD or the electronic file format of your choice. Feel free to look at our list of most common file formats, or give us a call at 212.989.4808 and we’ll be happy to help.

Where is your office located?

We’re in the heart of Manhattan’s Flatiron District: 32 West 22nd Street, Sixth Floor. It’s easy to reach us via public transportation — we’re within blocks of the F, M, N, R, and 1 trains.

What’s wrong with just uploading our company’s video to YouTube?

YouTube is, without a doubt, an Internet behemoth, and you should definitely look to creating and maintaining a presence there for your organization. However, when you want to control your company’s branding, add interactive features, or collect viewer info, YouTube isn’t going to cut it. Whether you need us to stream a live or archived video, our feature-rich, customized video player lets you take control of the branding and look-and-feel (we keep our own branding out of your projects). Learn more here.

How can I send you my physical media for video conversion or transfer services?

If you prefer to deliver your media to us in person, we are conveniently located in Manhattan’s Flatiron District at 32 West 22nd Street, Sixth Floor — our office is generally open from 10am until 6pm. You can also mail us your media. In either instance, please do contact us to discuss your project before sending us your video.

What forms of payment do you accept?

Depending on the type of job, we accept major credit cards, checks, and automatic payments/transfers.